At Cellar360, we recognize and respect our customers' privacy. We diligently protect the trust you have placed in us. We have developed a Privacy Policy to assure you that the information collected about you is only what is needed for conducting business and offering products and services that might be of interest to you.
Federal and California state law requires us to request identification from each consumer to prove that you are of age to legally purchase alcohol. To process an order, we need your name, home or other physical address, including street name and name of city or town, email address, telephone number, date of birth and credit card number. We understand the sensitivity of this information and maintain our files on a secured server to protect against unauthorized access.
In addition to obtaining personal information, we collect tracking information for statistical purposes that is disclosed to third parties. This aggregate information is for statistical purposes only. It is for understanding consumer trends and does not contain any personal information about you.
In the event you wish to change any of your personal information or membership status, please contact us by written notification to our email address at wineclub360@cellar360.com or call our Customer Service Department at (877) 774-WINE (9463).
We comply with the Federal laws in sending offer driven emails. Those who wish to Opt-Out from receiving email offers will have action taken within 1-10 days of receipt of request to Opt-Out or unsubscribe at wineclub360@cellar360.com. If you have multiple addresses you will need to Opt-Out for each address in order to be removed from our data base.
If you have any concerns with our Privacy Policy effective July 1, 2004, please contact us at: (877) 774-WINE (9463). This policy was last updated November 15, 2004.
Vintage Changes: Due to vintage changes in inventory, if an item in your order is no longer available, we will substitute it with next available vintage.